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Engineering Operations Coordinator

Phoenix, AZ
REAL TIME CONSULTING (An RTCo Company)—POSITION DESCRIPTION
JOB TITLE: ENGINEERING OPERATIONS COORDINATOR  
REPORTS TO: Director of Engineering Operations

POSITION RESPONSIBILITIES: 

Real Time Consulting is looking for an Engineering Operations Coordinator for our North Phoenix Corporate Office. This role will support Engineering Operations (EOS), sales, recruiting and administrative teams. Responsibilities will include reporting activities, deadline coordination, tracking and planning of goals and initiatives along with general administration support.
 
This role is an essential member of the operations team! This role is the center coordinator between multiple departments, consolidator of data and executor of various essential actions/tasks/projects.

This individual will be a highly motivated, self-starter, able to use their high capability of organization and coordination to support the teams. Great opportunity to expand professional experience in multiple specialties.
 
Job Responsibilities:
  • Engineering Operations Services Coordination
    • Create and maintain engineering, sales and business operations reports
    • Track the Operations Purchase Order life cycle to assure all steps are completed within guidelines
    • Collect and track weekly Engineering timesheets & Work product progress reports
    • Maintain time off tracking system
    • Prepare Engineering on/off boarding documentation for project work
    • Summarize deliverables to meeting attendees, follow-up to ensure completion
    • Maintain business contract document logs
    • Maintain client ID registrations
    • Client satisfaction survey initiation and tracking
    • Review work processes to ensure compliance with business standards and to identify work improvements
    • Work with others to develop improvements to create timely and efficient workflow and reporting for the department
  • Sales Coordination:
    • Maintain sales activity metrics tracking system (CRM) and update as needed
    • Inputting and oversight of client information within current CRM database
    • Summarize deliverables to meeting attendees, follow-up to ensure completion
    • Research local networking events
    • Maintain web portal registrations
    • Support sales with Proposal writing process
    • Market Research; Researching client prospect background and identifying and qualifying leads
    • Prepare documentation and marketing/promotional materials for client meetings
    • Review work processes to ensure compliance with business standards and to identify work improvements
  • Recruiting Coordination:
    • Maintain recruiting goal and actual activity reporting
    • Provide Engineering candidate information to hiring mangers
    • Support staffing model planning and execution stages
    • Schedule Engineering candidate pre-screens and interviews
    • Manage job portal listings within Talent Management Database and job posting portals (CareerBuilder, LinkedIn)
    • Coordinate and create Engineering job descriptions
    • Maintain current Engineering candidate communications
  • Business Administration (minimal):
    • Answer phone calls and direct calls to appropriate parties or take messages
    • Create and maintain organizational charts
    • Assist in organizing company events and preparation for client visits
  • Other EOS, Sales, Recruiting and Administrative support as needed and assigned
 
Experience Required:
  • 5 Years of Office or Sales Administration experience
  • Experience with using a CRM System (for Sales)
  • Recruiting Coordinator experience a PLUS
  • Associates degree a PLUS (in Business, Engineering, HR or related fields)
  • Intermediate level of MS Office products (Word, MS Outlook, MS PowerPoint)
  • Advanced level of Excel a PLUS (if not advanced must be able to advance quickly)
  • Extremely well organized
  • Highly collaborative self-starter, well organized and flexible
  • High attention to detail, resourceful, accurate and self-motivated
  • Ability to comprehend and interpret instructions, short correspondence and ask clarifying questions to ensure understanding.
  • Ability to write routine reports and correspondence.
  • Ability to manage multiple tasks and project deadlines in a fast-paced environment.
  • Ability to communicate with multiple departments and gather information for consolidation and reporting.
  • Excellent oral and written communications.
  • Excellent follow-through and initiative taker.
 
ABOUT THE COMPANY:
Real Time Companies, LLC is the parent company to multiple entities, of which Real Time Consulting is the current focus, specializing in providing experienced engineering services to several large aviation companies since 1997.  Our embedded engineering staff has an average of 20+ years of direct industry experience and we pride ourselves on both the quality and performance of our staff.
 
ABOUT THE POSITION, PEOPLE AND ORGANIZATION: 
Real Time Companies is searching for an individual who will succeed in a small entrepreneurial environment.  You must like wearing multiple hats in a diverse position. You must be extremely good at working on multiple tasks/projects at the same time and be self-directed. You will have the opportunity to learn and work in a collaborative fast paced business.  You will take ownership of your areas of responsibility. You will serve as a key team member and will be heavily relied upon, it’s a very critical position. You are extremely important to the team and the business.
If you like managing many different projects and responsibilities, are energetic, have high degree of integrity, are reliable, produce highly accurate work with defined deadlines, are a go getter and like to take initiative and figure things out on your own, this role is the right fit for you! When it comes to these areas of the job responsibility, you will operate as the right hand of the Director of EOS, and take lead to make sure these areas run smoothly, timely, efficiently and it meets your and our high standards. You will contribute to our ability to move the company forward and expand our footprint in the market.
We offer a small, highly productive, committed and collaborative team, everyone is a highly focused worker thus there is little time for socializing during business hours, outside of group events. We give you the trust and resources to perform your job accurately and on time without micro-management. We were awarded 2018 Top Companies to Work for, we like to volunteer as a team, and we hold high standards for ourselves and each other. A player will love our environment. We offer 2 weeks PTO, 8 paid Holidays, Health/ Dental/ Vision Benefits, 401K plan and professional office environment, with casual attire.
 
To qualify for all positions with Real Time Companies, applicants must be legally authorized to work in the United States and should not require now, or in the future, sponsorship for employment visa status.  Please be aware that Real Time Companies does not sponsor employment-based visas.  Additionally, certain positions with Real Time Companies that involve work with government entities may have more restrictive employment status requirements, such as U.S. citizenship, based on security clearance requirements or other governmental requirements.  An Equal Opportunity Employer M/F/D/V.
 
 
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